How do I pay for items?
If you are from the UK you can pay by cash in person, personal cheque (please allow 7 working days for clearance) or by Paypal.
I can only accept Paypal for International orders.
Do you accept Instalments?
For items that are over £100 I will accept payment in instalments.
A non- returnable deposit of 30% is required to secure the item, with the remainder of the cost to be paid within 30 days, unless otherwise discussed. If the remainder of the cost isnít paid within the specified time period (usually 30 days) the item will be again listed as available for sale.
I can only accept International payments through Paypal at the present, preferably in British currency. UK customers may pay with Paypal or personal cheques.
Please e- mail me for more details on specific pieces.
How should my textiles be displayed and cared for?
Some of the textiles pieces are loose, some are stretched over canvases and some are backed with fabric. The information for each piece should tell you how it is presented.
Treat your textiles piece as a piece of art work, not a furnishing. Don't wash it. Itís possible that it could be dry-cleaned but I canít really advise you on this. If the textiles piece/wall hanging gets dusty give it a good shaking. It should be possible to spot clean with a damp cloth. If you want to avoid dust altogether it might be best to frame textiles pieces behind glass although this, of course, takes away the tactile nature of the piece.
The images on this website try to show the true likeness of the pieces but the methods involved in the textiles mean that they may look different in altered light conditions, often better.
This site is updated as regularly as possible but the artist cannot be held responsible if an item listed as for sale is already sold. Please e- mail for details on any of the pieces for sale.
What are the charges for shipping?
Currently I am not charging Shipping on retail orders unless otherwise stated.
How do you package your items?
I endeavor to make sure that the items I send out will arrive in an excellent condition, this usually means wrapping them tightly in bubble wrap or plastic to keep them dry.
Where possible I recycle packaging, if it is in an acceptable state, as I believe wholeheartedly in protecting this world for future generations.
How long will it be before I receive my items?
I try to ship out items ASAP. Usually this will be the day after your purchase or within three days. In the UK I send packages first class, international packages will be sent via Air Mail.
I will obtain a receipt/proof of postage.
What is your Returns policy?
Always e-mail me first before sending anything back.
Items can be returned within 7 days if they don't meet their description.
Please get a certificate of posting if you are returning an item in the unlikely event that it goes missing in the post and please inform me before you send anything back to me.
Refunds will not be given until the item arrives back to me in the condition it was sent out.
If an item arrives damaged please contact me and we'll discuss whether the piece can be fixed.
How do you Melt Fabrics?
This question and more are answered in my How-To techniques book which you can find here